We build companies we never intend to sell.

Two companies operating today, in healthcare revenue cycle and the electrical trades.

Operating companiesBackwork & FaradayMarketsHealthcare RCM, electrical contractingModelBuild or buy, operate, hold.
See the portfolio

We are not a fund or an accelerator. Each company has its own product, customers, operator, and P&L. Grayhaven supplies capital, AI engineering, product support, and a permanent home.

§ 01 / Portfolio

Operating companies, not bets.

Each company stands on its own: customers, operations, economics, and P&L. Grayhaven supplies capital, AI engineering, product infrastructure, and operating cadence — not a parent-company playbook.

01
Healthcare · Revenue cycleOperating

Backwork

Coverage risk, caught before submission.

Backwork’s product, Verity, reads payer policies and tells revenue cycle teams what will get denied, what needs prior auth, and which codes are at risk — before the claim leaves the building.

Visit backwork
  • Policy-grounded coverage decisions with sources
  • Pre-submission denial-risk scoring
  • API + agent tools for RCM platforms
02
Construction · Electrical tradesOperating

Faraday

Get paid faster and bid more accurately.

Operating system for electrical subcontractors: AIA billing, retention, crew scheduling, GC collaboration, and blueprint AI for estimates.

Visit faraday
  • AIA billing, retention, and multi-phase jobs
  • Crew scheduling with conflict detection
  • Blueprint AI for estimates
§ 02 / Thesis

AI creates a new kind of operating company.

Most businesses in overlooked industries are constrained by headcount, coordination, documents, and slow systems. AI changes that. It lets smaller teams serve more customers, make better decisions, and build better economics into the company itself.

i.

We like boring industries.

Healthcare back offices. The construction trades. Government back-offices. Specialty insurance. Markets with real customers, real revenue, and expensive operations — usually run by incumbents who are not investing in technology. That is the room a more technical company gets to occupy.

ii.

AI changes the operating model.

AI changes what a small company can absorb. Reading documents, drafting estimates, reconciling data, checking compliance, coordinating handoffs — work that used to require people can now happen inside the software. The result is better unit economics built into the company from day one.

iii.

Operators, not allocators.

Grayhaven is operator-led. We write code, ship product, and talk to customers inside every portfolio company — not from a board seat. The thesis only works if we’re in the business.

iv.

Permanent capital.

No fund clock, no exit pressure. Holding permanently lets us make decisions that would look wrong on a fund timeline: smaller teams, slower hiring, deeper product work, customers we can serve for decades.

§ 03 / Operating model

How we build and own companies.

Every Grayhaven company goes through the same five steps.

[ 01 ]

Choose the market.

We look for overlooked industries with real revenue, operationally complex businesses, and room for a more technical company to win. We talk to operators inside those industries before we touch a slide.

[ 02 ]

Build or acquire the base.

Sometimes we start from zero with a founding operator and Grayhaven capital. Sometimes we acquire an existing business with the right customers, context, and operating base. Either way, Grayhaven brings the first technical team, capital, AI product architecture, and operating cadence.

[ 03 ]

Redesign the business around AI.

We use AI, software, operators, and process design to change the cost, speed, and quality of delivery. For new builds, the first milestone is a working business in front of real customers — not a fundraising deck. For acquisitions, we redesign the highest-cost parts of the operation first.

[ 04 ]

Put an operator in control.

Each company has an accountable operator with full ownership of product, customers, roadmap, and P&L. Grayhaven supplies capital, AI engineering, recruiting help, and operating cadence — we support, we don’t manage.

[ 05 ]

Hold permanently.

We underwrite for durable operating earnings, not a resale event. Holding permanently lets us make decisions that would look wrong on a fund timeline: smaller teams, slower hiring, deeper product work, customers we can serve for decades.

§ 04 / Criteria

What we look for, and what we don’t.

We want to make it easy for the right seller, operator, or referrer to decide whether we’re worth a conversation.

A fit

We like overlooked industries where a more technical operating company can be structurally better than the incumbents.

  • Real customers and real revenue
  • Operationally complex markets with expensive back-office or expert labor
  • Regulated or compliance-heavy categories
  • Fragmented incumbents not investing in technology
  • Repeat or recurring demand
  • Operators with deep context inside one industry

Not a fit

We are usually not the right home for a few categories. We say so up front to save everyone time.

  • Pure financial engineering
  • Distressed turnarounds
  • Roll-ups built for resale
  • Horizontal SaaS without operating depth
  • Services businesses where technology cannot change the cost structure
  • Venture-burn companies dependent on the next round
§ 05 / Principles

Operating principles.

[ 01 ]

We prove before we scale.

No deck-led companies. The first artifact is a working business in front of real customers — not a fundraising narrative.

[ 02 ]

Boring beats novel.

We optimize for industries with real customers, real revenue, and expensive operations — not technology demos.

[ 03 ]

Models do the repeatable work.

If work can be read, drafted, classified, reconciled, or checked by a model under supervision, the company should be designed around that fact.

[ 04 ]

Operators run companies.

Each operating company has a founding operator with full P&L ownership. Grayhaven supports — it doesn’t manage.

[ 05 ]

Hold, don’t flip.

We underwrite to compound, not to exit. That filters out a lot of fashionable bets.

[ 06 ]

Small, sharp teams.

Companies under Grayhaven stay deliberately small. Headcount is the last lever, not the first.

§ 06 / FAQ

Questions we get often.

§ 07 / Send a note

Or just send a note.

Tell us about the company, the industry, or the operator we should know about. Everything lands directly in our inbox.

info@grayhavenindustries.com
Work with us

Work with Grayhaven.

Three reasons to send a note. We read everything that lands in this inbox personally.

i.

Own a vertical software business? Send it.

Share the company, a year of P&L, and what you’d want to happen to the team. We move quickly when the fit is right.

ii.

Want to run an operating company? Introduce yourself.

Tell us the industry you know and the company you’d build. We back founding operators with full P&L ownership.

iii.

Know a boring market with broken economics? Send it.

Referrals welcome. The best Grayhaven companies will come from industries most people ignore. Tell us about them.

Start a conversation See the portfolioinfo@grayhavenindustries.com